FAQs
There is no question too big or too small for our veterinary team. Below are some answers to our most common questions.
We proudly serve the pets of Encinitas, CA, and beyond.
At Tell Tail Veterinary Center, we get many interesting questions from pet parents. Below are some common FAQs that might help answer any questions or concerns.
What type of pets do you see?
Our primary focus is on dogs and cats. If you are in urgent need of help with another type of pet, you can call for a recommendation
What are your payment options?
At Tell Tail Moonlight Veterinary Center, we accept cash, Visa, MasterCard, Discover, American Express, and CareCredit.
How can I schedule an appointment for my pet?
Call to schedule an appointment. Walk-ins are also welcome.
Do I have to come in or can you treat my pet over the phone?
We do have telemedicine options available for existing clients to discuss your pet’s problem or refill ongoing medications. In California, veterinarians are not allowed to prescribe medications for a new problem without a new exam.
Can I fill a prescription from another veterinarian at your office?
Veterinarians are only allowed to dispense prescriptions that we have directly prescribed.
We can assist in getting supplements, shampoo, ear cleaner, or some pet food if we have authorization from your current veterinarian.
We can assist in getting supplements, shampoo, ear cleaner, or some pet food if we have authorization from your current veterinarian.
Are you accepting new clients?
We are, and we appreciate your referrals! Call, text, or email us to start the process.
What happens at a euthanasia appointment?
Euthanasia is done out of love when the time is right or the situation requires it. Typically an IV catheter is placed, and a series of injections are provided to allow your pet to pass peacefully. The injections do not hurt. You can be with your pet if you choose, and you can select from routine cremation where the ashes are spread at sea, or private cremation with the ashes returned to our hospital in approximately two weeks.